In Africa, the reputation and financial credibility of your organization is at risk.

HR departments must identify and prepare for such risks and this post explains how.

The key threat to a NGO is an ethical one: how do you prevent your staff from suffering harm by the loss of life, liberty or limb? Your staff are often working in areas affected by the lack of infrastructure, terrorist activity or natural disaster, yet they remain your responsibility.

This risk of harm is often caused by inadequate Duty of Care (DoC) protocols and unplanned security incidents. To prevent such harm to your staff and designated personnel, you need a documented strategy to ensure their safety and security wherever they are located.

Zero Foundation Africa provides expert advice and training to NGOs to ensure that they can deliver their services in a safe and secure environment.

We achieve this by the following services:

  • 1. Develop documented policies, standard operating procedures and operational practices to ensure your compliance with your Duty of Care obligations.
  • 2. Liaise with insurance companies to maintain a high level of responsiveness in the event of a catastrophic incident.
  • 3. Recruit, select and train suitably qualified local staff to provide travel security services for your staff. Apart from conducting an airport meet and greet, secure transportation, baggage handling and customs clearance of critical goods, your local team must also provide other services.
  • 4. Your local security team needs to have emergency first aid training, acquire defensive driving knowledge, know rapid evacuation tactics and manage convoy security.
  • 5. Ex-pat staff and designated personnel must undergo a H.E.AT. course to understand how to handle disasters both natural and man-made. Learning such self-reliance survival skills will reduce the HR managers’ dependence on third parties who might not be able respond quickly enough.
  • 6. Schedule a briefing session by our Zero Foundation Africa travel security experts before visiting in-country.

Using current and on-the-ground intelligence, your executives will receive the newest destination intelligence, predict future courses of action, identify the nature of actual threats and develop tried and tested countermeasures.

As a leading provider of H.E.A.T. courses and anti-kidnap training for NGOs in Africa, read our datasheet for HR Managers for NGOs in Africa here and learn how protect your assets from financial and reputational damage.

Before undertaking any successful project, whether constructing a building, developing policies for personnel protection or projecting high value assets, you need to reduce and counter the risks that might occur. The risk management process is more than simply identifying a risk, you need to evaluate and prioritise those risks as the objectives of risk management differ from project to project.

The six principles of risk management:

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Given the number of employees travelling around the world on company business, do you know where your expatriate or local employees are when a terrorist attack or natural disaster happens in the area in which you operate?

Whilst it is important to know about the regions, countries and locations to which your employees are travelling to or within, it is also important to have travel procedures and protocols in place in case of an emergency or in the event of a crisis.

Zero Foundation Africa operates in all 55 African countries and provides employees with the information, resources and capabilities to ensure their safety and security when travelling throughout Africa.

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It is very important for employers to abide by law with regards to fulfilling their duty of care responsibilities to their employees. When travelling corporate employees are in Africa or other violence stricken countries, it is by law the employers’ duty to make sure that the employees are well protected.

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In recent news, security guards are being fired from their security roles by companies who have just realized the ineffectiveness of the guards.

Most companies and organisations have a misconception that if anything gets lost in their premises, they should hire more guards.

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All companies have a legal and moral duty of care responsibility to their employees and neglecting your duty of care can land your company in hot waters.

According to the Brake Pro whitepaper on Duty of care, almost three in ten fleets fail to comply with fleet safety legal requirements. This is a clear indication that a number of companies are failing to fulfil their duty of care responsibilities, however, all companies have a legal duty of care towards all of their employees.

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In the corporate business world, corporate travellers’ numbers are growing at a rapid pace. With business partnerships growing in the world from one continent to another, corporate travellers are irrevocably increasing in numbers.

It is the full responsibility of any employer of a company to fulfil its duty of care obligations to its travelling employees. As a lot of businesses and organisations sending their stuff across borders, they need to understand the risks and importance of duty of care responsibility.

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Travel security management can be complicated if one is not entirely prepared and equipped while doing business in Africa. There are a number of procedures and risks to be considered by companies in order for them fulfil their duty of care obligations to their employees.

More than two-thirds of travel managers that participated in a travel manager survey said that they are dissatisfied with the way that companies address the impact of business travel on their employees. They participating travel managers told Business Travel News that, “frequent business travel has a positive impact on travellers’ personal health”, indicating that this affects the employees’ willingness to stay with their company or firm.

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dutyofcare5As we move into the 21st Century, Clients are increasingly aware of their vulnerability to sophisticated white collar crime, commercial disputes and other business risks.

They are also aware of the need to conduct business in newly emerging markets, which often provide a range of risks that are not normally experienced in the home country. As domestic markets become less competitive and consumers more demanding, companies have recognised the opportunity to develop new markets in foreign countries.

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Acquire world class Security Management solutions

Security Management involves a philosophy and practical applications of techniques to protect your corporate assets from loss.

There are four corporate assets that require protection and these are: Read more